Common questions
Quick answers about accounts, purchases and play. Cannot find yours? Contact us at the bottom of the page.
Account
Do I need an account?
No. You can start playing as a guest. Link a Google account any time to keep your progress, Coins and Diamonds safe.
My progress disappeared after reinstalling.
A guest account that was never linked cannot be recovered once the app is deleted. That is why the app reminds you to link a Google account.
How do I delete my account?
In the app: Settings → Delete account, then type the confirmation word DELETE. Without the app: follow the steps on the Delete your account page.
Purchases
My purchase did not arrive.
Open Settings → Account → Restore Purchases, or tap Restore Purchases in the Diamond Store. If it still does not arrive, contact us through Help & Support in the app and include your Google Play receipt.
What is the difference between Coins and Diamonds?
Coins are earned by playing, through quests and in-game rewards. Diamonds can be bought. Both are in-game items only, have no cash value and cannot be exchanged for money.
Play
Which rules does Gaple use?
Gaple follows the PORDI 2025 rules: Singles is 7 deals by default, Doubles is first team to 7 points by default, and points are fixed with no multipliers.
Can I play without internet?
Yes. Play vs Computer runs offline, with no internet and no account needed.
Safety
Is Gaple gambling?
No. Gaple is a game of skill with no money wagers. There are no cash prizes and in-game items cannot be cashed out.
What is the minimum age?
Gaple is for ages 13 and up.
A player is cheating or being rude.
Open that player’s profile, tap the ⋯ (more) menu, then choose Report. You can also contact us through Help & Support.
Need help?
From the app
Open Settings → Help & Support, or reach it from the Profile screen. You can attach your device details, a purchase or your last match so we can help faster.