Gaple Terms and Conditions: Accounts and In-Game Items

These Terms & Conditions ("Terms") are an agreement between you and PT. Ankassa Raya Digital ("we", "us", "our"), the operator of the Gaple mobile application ("Gaple", "the App"), and govern your use of the App and its online services.

By creating an account or otherwise using Gaple, you agree to these Terms. If you do not agree, please do not use the App. How we handle your data is described separately in our Privacy Policy.

1. Acceptance and eligibility

Operator: PT. Ankassa Raya Digital
Registered address: Jln. Pattimura No 17, Bonesompe, Poso Kota Utara, 94616
Contact: ankassarayadigital@gmail.com
App package: com.ankassa.gaple

Gaple is not directed at children under 13, and you may not create an account or use the App if you are under 13. If you are under the age of legal majority where you live, you may use Gaple only with the involvement of a parent or legal guardian, who is responsible for your use of the App and for any purchases made through it.

You also agree to comply with the rules of the platform you obtained the App from (for Android, Google Play).

2. Your account

You sign in to Gaple through Google (via Firebase Authentication), and you choose a unique username inside the App.

One account per person. Creating or using multiple accounts to gain an advantage — in matchmaking, rankings, tournaments, quests, referral rewards, or the in-game economy — is not allowed.
You are responsible for your credentials. Keep your sign-in account secure. Activity that happens through your account is treated as yours.
Accounts are personal. You may not sell, rent, share, transfer, or otherwise make your account available to anyone else, and you may not buy or take over someone else's account.
Tell us at ankassarayadigital@gmail.com as soon as you believe your account has been accessed without your permission.

3. In-app purchases

Gaple offers optional paid items. All purchases are processed by Google Play Billing (or Apple, once that platform launches) — we never see or store your payment card details — and every purchase is verified on our servers against the store before anything is credited to your account.

3.1 Monthly Pass

The Monthly Pass is a one-time, non-renewing purchase that grants a 30-day entitlement. It is not a subscription and it does not auto-renew. Nothing is charged again when the 30 days end: the entitlement simply expires, and if you want another 30 days you must buy the pass again.

The pass grants economy and cosmetic benefits only (a coin-earn boost on quests and the daily-login bonus, a monthly coin bonus, pass-exclusive cosmetic items, and no interstitial ad after a finished room). It deliberately grants no competitive advantage — no matchmaking priority, no in-match advantage, and no bonus win coins.

3.2 Diamond packs

Diamonds are sold in fixed packs. The price shown is the price quoted by the store for your region; the number of Diamonds credited is determined by our server, never by your device.

3.3 Refunds

Purchases are final and non-refundable, except where a refund is required by applicable law or granted under the store's own refund policy. Refund requests for Google Play purchases are handled by Google Play under its policy. Where a purchase is refunded or charged back, we may remove the corresponding item, entitlement, or currency from your account.

4. Virtual currency and virtual items

Gaple uses two in-game currencies — Coins, which can only be earned through play, and Diamonds, which can only be purchased — together with virtual items such as cosmetics and entitlements.

Coins, Diamonds, and virtual items are a limited, personal, revocable, non-transferable licence to use features inside Gaple. You do not own them and you acquire no property right or legal claim to them.
They have no real-world cash value. They cannot be redeemed, exchanged, transferred, sold, or cashed out for real money or for anything outside the App, and there is no conversion between Coins and Diamonds in either direction.
We may adjust, add, or remove balances and items to correct errors, bugs, exploits, fraudulent or refunded purchases, or abuse, and we may change, rebalance, or discontinue any item, price, reward, or economy feature.
Coins, Diamonds, and entitlements do not survive account deletion or termination. If your account is deleted — by you or by us — any remaining balances and any active entitlement, including an active Monthly Pass, are forfeited without refund.

5. Fair play and prohibited conduct

Gaple is a competitive game. You agree not to:

cheat, or use modified clients, injected code, memory editors, automation, bots, or scripts to play on your behalf;
exploit bugs, glitches, or unintended behavior instead of reporting them;
collude, match-fix, or arrange results with other players, including coordinated play in coin-denominated or tournament matches;
create or use multiple accounts, or use another person's account;
harass, threaten, or abuse other players, or engage in hate speech or discriminatory conduct;
impersonate another player, our staff, or any other person or organization;
use the App for advertising, spam, or other commercial purposes;
reverse engineer, decompile, or tamper with the App or our servers, or attempt to access accounts, data, or systems you are not entitled to;
use unauthorized clients, emulated or repackaged builds, or otherwise interfere with the normal operation of the service.

Enforcement. Where we find a violation, we may take moderation action proportionate to it. The actions available to our moderation team are: a temporary quick-chat mute, a forced username change (for an offensive or impersonating handle), a temporary or indefinite suspension, and a permanent ban. A suspension or ban takes effect immediately and disconnects any active session. We may also revoke entitlements or adjust balances obtained through a violation. Serious or repeated violations can result in a permanent ban of the account.

You can report another player from inside the App. We review reports, but we do not promise any particular outcome or timeframe, and we may decline to explain individual moderation decisions where doing so would undermine their effectiveness.

6. Content you provide

The content you can contribute in Gaple is deliberately limited:

your username, and your optional display name and bio;
the details you type when you report another player to us;
quick chat, which is a fixed set of preset phrases and emotes — you select a preset and other players in the room see it. Gaple has no free-text chat: no message you type is ever sent to other players, and quick-chat selections are relayed live and not stored.

You are responsible for the content you provide, and it must not be offensive, hateful, sexual, deceptive, impersonating, infringing, or otherwise unlawful. We may moderate, remove, or reset such content — for example by force-renaming a username — and act on it under Section 5.

You keep any rights you have in the content you provide, and you grant us a non-exclusive, worldwide, royalty-free licence to host, display, and transmit it inside the App as needed to operate the service (for example, showing your username to your opponents and on leaderboards).

7. Tournaments

Gaple includes a tournament system. Tournament structure, formats, scoring, advancement, bot substitution, spectating, and edge-case handling are governed by the detailed tournament rules in docs/tournament-rules.md, which is the authoritative source for how tournaments run; those rules form part of these Terms for any tournament you enter.

Creating, joining, and spectating a tournament currently costs nothing — there is no entry fee and no ticket requirement. This is a current configuration of the service, not a permanent commitment; if we introduce an entry cost in future, it will be shown to you before you enter.

Hosts set a tournament's configuration at creation time, and it cannot be changed afterwards. We may correct results, disqualify participants, or cancel a tournament where a rule violation, technical fault, or abuse affects its integrity.

8. Availability and changes to the game

Gaple is an online service and is provided "as is" and "as available". Matches, matchmaking, tournaments, and other online features depend on our servers and on your network, and may be slow, interrupted, or unavailable.

We may change, update, add, suspend, or remove features, rules, content, prices, rewards, and economy values at any time, including for maintenance, security, legal compliance, or game balance. Some updates are mandatory: an outdated version of the App may stop working until you update it.

9. Intellectual property

The App and everything in it — its software and source code, game artwork, cosmetics, boards, tiles, avatars, sounds, text, and the Gaple name, logo, and branding — belongs to PT. Ankassa Raya Digital or its licensors and is protected by law.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on a device you control, for your own non-commercial entertainment. You may not copy, modify, distribute, sell, sublicense, or create derivative works from the App or its content, except where the law expressly allows it.

The traditional game of Gaple (domino) itself is part of Indonesian cultural heritage, and nothing here claims ownership of the game or its rules.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and that the App will be uninterrupted, error-free, or free of lost progress.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, for lost profits, or for lost virtual currency, items, rankings, or progress. Where we are liable, our total liability to you is limited to the amount you actually paid us for in-app purchases in the six (6) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the laws of the Republic of Indonesia, including liability for fraud, or for death or personal injury caused by negligence.

11. Termination

By you. You can stop using Gaple at any time, and you can permanently delete your account from inside the App: Settings → Delete Account, then type the confirmation word shown in the dialog. Deletion is immediate and irreversible. See the Account Deletion page for exactly what is deleted and what is retained.

By us. We may suspend or terminate your account, or withdraw access to part or all of the service, if you breach these Terms, if we are required to do so by law, or where it is necessary to protect other players or the integrity of the game.

In either case, any Coins, Diamonds, virtual items, and entitlements associated with the account — including an active Monthly Pass — are forfeited without refund. Sections 4, 9, 10, 12, and this Section 11 survive termination.

12. Governing law and disputes

These Terms and your use of Gaple are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules.

If a dispute arises, please contact us first at ankassarayadigital@gmail.com — we will try in good faith to resolve it with you directly. Any dispute that cannot be resolved that way is subject to the jurisdiction of the competent courts of the Republic of Indonesia. This does not remove any right you have to bring a complaint before a consumer-protection authority.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, notified in-app. Continuing to use Gaple after a change takes effect means you accept the updated Terms; if you do not accept them, stop using the App and delete your account.

14. Contact

Questions about these Terms: ankassarayadigital@gmail.com.

Bahasa Indonesia version: /terms-and-conditions